1. What stood out in the reading?
I found it interesting that SKS's business strategy is based on entrepreneurial principles that are also used by Starbucks and McDonald's. Like these two giant companies, SKS standardizes its products and front-line processes in order to achieve profitability.
2. Confusing aspect of the reading
I guess one confusing aspect was how the company guarantees its customers a large market share. Little detail was given on how this is done.
3. What two questions would I ask the author?
How did you decided that a high volume approach was the way to go for your business, and how do you manage to provide high quality goods at such low costs even with high volume? How did you effectively communicate your business to the women so that they would accurately understand your offering and be sure to give their payments on time?
4. Was the author wrong about anything?
The article was about the personal business strategy of SKS Microfinance and what the company does to achieve profitability. So no, I did not particularly disagree with anything stated. I simply learned more and more about the company as I continued reading.
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